IT Help Desk Services

Fast and Effective Telephone Support 24/7

Hosted Help Desk Services provides 24x7 telephone and e-ticket support. Our cost efficient solution enables our support personnel to access your systems in order to provide instant support just as if we were there in person. Services are all inclusive as part of a fixed monthly fee and are unlimited.

  • Workstation/Laptop/Hand Held Hardware Support.
  • Workstation/Laptop/Hand Held O/S Support (Microsoft & Mac OS X)
  • Printing / Network Connectivity Support.
  • Core Application Support, Microsoft, Adobe & Symantec. Email Clients (Outlook , Outlook Express, MAC Mail).
  • Microsoft Office Standard Suite.
  • Software/application-related incidents on Microsoft or Macintosh systems
  • Printer-related problems such as mapping, drivers and connectivity
  • Incidents related to network connectivity
  • Server based password resets
  • Spyware or virus cleaning from either servers or PCs
  • Server Troubleshooting (with documentation and access)
  • Custom escalation procedures with internal escalation approval process

To sign-up for these services please sign-up here. Or simply call us today at: 877-766-4540

We will send you a Service Level Agreement that you must sign before we can begin. It will layout in detail all of the services that we will provide so that you can be comfortable knowing exactly what you are getting.

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